Claude Training for Agencies
Your agency runs on tribal knowledge. Claude can fix that.
Your best PM’s process lives in their head. Your sprint planning depends on whoever was in the room. Client context disappears when someone goes on leave. Nicole builds Claude systems that capture what your team knows and make it accessible to everyone.
Sound familiar?
Your best people are bottlenecks
The lead PM has to be in every sprint planning meeting because nobody else has the client context. The ops person gets pulled into every scheduling question. When they’re out, the team stalls.
Knowledge lives in Slack threads and people’s heads
That critical client decision from three weeks ago? Buried in a DM. Your SOW template? On someone’s laptop. When people leave, the knowledge leaves with them.
You bought Claude Teams but nobody really uses it
A few power users love it. Everyone else opened it once, didn’t know what to type, and went back to doing things the old way. You’re paying $30/seat for a glorified search engine.
Every new hire is a 3-week productivity black hole
No documented processes. No shared systems. New developers spend their first month asking where things are instead of shipping code.
The Claude operating system for your agency
Here’s what your team looks like 30 days after working with Nicole.
Client Projects
One Claude project per active client. SOW, meeting log, sprint context, decisions. Anyone on the project can get up to speed in 5 minutes instead of asking the PM.
Delivery Operations
Sprint planning, QA triage, ticket management. Your best PM’s process, documented and repeatable.
Business Operations
SOW generation, invoicing, contractor agreements, scheduling across time zones.
Skills Library
SOW Generator, Meeting Analyst, Sprint Planner, Daily Check-In. Repeatable workflows that run the same way every time.
This is a simplified view. See a live architecture diagram →
How Imaginary Space went from scattered to systematic
18
person team
13+
projects/month
90–100%
sprint capacity
Imaginary Space is an AI-native dev studio shipping MVPs in 30 days. They were delivering 13+ software projects a month but breaking as they scaled. The core problem: knowledge lived in people, not systems. The CTO’s sprint process was in chat threads. Client context was in the co-founder’s memory. When anyone was unavailable, the team lost access to critical information.
Nicole built a 3-layer Claude architecture: Client Projects (one per active client with SOW, meetings, sprint context), Operational Projects (Delivery, Onboarding, Business Ops), and a Skills Library (SOW Generator, Meeting Analyst, Sprint Planner). She ran a team workshop to get all 18 people using the system from day one.
The result: founders freed from daily delivery decisions. All projects at 90–100% sprint capacity. Zero missed action items. The system paid for itself in under two months and keeps compounding.
“Nicole gave us a system that actually scales. Our team went from asking the founders for everything to getting answers from Claude. We're delivering at full capacity and I'm finally focusing on what matters.”
How to get started
BUILD FOR ROLES
Custom Workshop
$4,500
Intake first, then a 90-minute session tailored to one team's skill levels, tools, and workflows. Run one for delivery, one for client services, one for ops. Each session is built around how that team actually works.
FULL ROLLOUT
Custom Workshop Series
From $12,500
Multi-session Custom Workshop for agencies with 3 or more distinct groups. Slack support window included. Most agencies land at Series 5 (5 sessions, 90 min each). Count distinct teams plus one for leadership.
Want strategy in addition to training? See the full rollout journey - workshop, blueprint, and ongoing advisory in one path.
Ex-Google Senior UX Engineer. 7 years building products used by millions. Now she builds custom Skills, orchestration systems, and automations that turn Claude into your team’s operating system — not just a chatbot. Nicole’s neuroscience background shapes how she builds adoption, not just technology.
Your agency is scaling. Your systems aren’t keeping up.
Tell us about your agency. Nicole will reply with where Claude can help, and where it can’t.