The 60-Day Claude Rollout™

Included: intake and access setup, baseline capture across three axes, foundation session for the whole team, six role-specific sessions across departments, three named workflow builds deployed to your AI portal, validator Skill, additional-automations blueprint, admin and governance layer, baseline-to-delta dashboard, private microsite, and re-measure with handoff. Not included: full custom software builds outside Claude (CRM rebuilds, custom APIs, data pipelines beyond MCP connectors), production-engineering work on non-Claude systems, and ongoing operations after the engagement ends. Anything outside Claude scope routes to our build partner Imaginary Space and is quoted separately. After the engagement, the natural continuation is Ongoing Consulting.

Three axes with two instruments. Adoption: platform telemetry from your Claude Enterprise Analytics — who used what, how often. Content-free, objective. Enablement: pre and post maturity-scale forms per person, plus build-vs-observe ratio observed in sessions. ROI: self-reported hours saved per workflow dollarized at a loaded rate, plus the validator Skill’s quality-flag rate measured directly. The instruments together produce the numbers — the dashboard is built so the platform populates it for you. More detail on the methodology in The Claude Adoption Framework.

Pick 60 days if you have a fixed forcing function within two months — an LP meeting, a board update, a fiscal deadline — and the team has the bandwidth to absorb the cadence. Pick 90 days if you want a second re-measure window to show compounding (deltas at Day 45 and Day 90 rather than a single end-of-engagement read), if you want one additional build from the blueprint folded in, or if your team’s calendar will not absorb the 60-day pace. Most teams under LP / board pressure pick 60. Most teams optimizing for the cleanest measurement story pick 90.

Three access patterns, only one of which needs a Claude seat. Telemetry access: your Claude Enterprise Owner issues a read:analytics API key once, or commits to running the native CSV export on a cadence. No seat. Build seat: a guest or member seat in your workspace so we can build Projects and Skills against your real material and deploy to your AI portal. One seat. Participant emails: the roster for matching pre and post enablement forms. No seat. We name all three explicitly in the engagement letter so they happen before Day 1 — missing access on Day 1 is the single biggest source of SOW friction. If your IT cannot issue a build seat, we co-build live while your power user drives the screen — it works but it slows the cadence.

We build inside Anthropic’s commercial terms (no training on inputs or outputs). Anthropic’s platform is SOC 2 Type II. Zero-retention API options are available for sensitive workflows. Audit logging and SSO are supported through Claude Enterprise. For SEC-registered firms or PE shops with PII / Reg S-P constraints, we use middleware patterns (Strack-style redaction) to keep sensitive content out of the model context. EU data residency is available via Bedrock or Vertex regions. The data security protocol is one of the engagement deliverables — written, signed off, and operating before training begins.

You walk away with the three named workflows running, the dashboard with the delta vs. baseline, the additional-automations blueprint, the governance layer, the recordings library on your microsite, and a written handoff. From there the natural continuation is Ongoing Consulting ($1,800–$5,000/mo) — monthly access to Nicole as your dedicated Claude strategist, release monitoring, and incremental builds against the blueprint. Or you take the blueprint and run it yourself. About 70% of clients continue into Ongoing Consulting because the blueprint surfaces more high-ROI work than fits in the original 60 or 90 days.

Nicole Patten and Harry Roper, co-delivered. Nicole leads the Claude curriculum, the training series, the adoption and measurement loop, and the dashboard. Harry leads the discovery interviews, the custom-build technical scope (Salesforce / DealCloud / Affinity / custom Skills), and the integration work. Both teach. Both are in the room above $25K. Harry runs the first intake call for capital-management buyers by default, given his domain experience. Elevate Online is working with Anthropic’s partner ecosystem and is in Anthropic’s certification program.

A Foundations Workshop ($2,500) raises the floor for one team in one 90-minute session. A Custom Workshop ($4,500) does that with an intake first. A Clarity Strategy Session ($2,500–$5,000) gives you a blueprint and 30 days of on-call support — strategy, not training. The Rollout is the full installation: the blueprint, the training across every department, the builds deployed and running, the governance, and the measurable adoption story for your next leadership / board / LP audience. The Rollout is what teams choose when they need the operating layer installed, not the menu sampled.

If the three named workflows are not built, the baseline-to-delta dashboard is not delivered, or the Phase 1 training series is not completed for every department in scope, we continue working on the missed items at no additional cost until they are delivered. Capped at 30 additional days of work.

Claude occasionally has outages or degraded performance. If Claude is unavailable on a scheduled session date, we reschedule that session to the next mutually available time at no additional cost — it does not count against any reschedule limit. Anthropic occasionally suspends or restricts accounts for reasons that are not always clear or contestable. Elevate Online does not control Anthropic’s policies and is not responsible for account actions. If account issues prevent a session from running, we work with you to reschedule or adjust scope in good faith.